FAQs

A: Yes! Pewabic is open to the public Tuesday - Saturday 10-5. We have a store, exhibitions, a museum, and self-guided tour opportunities. Please note that Fabrication tours are not open to the public during Covid.

A: Yes! Pewabic has free parking lots in front of the pottery. You can also find street parking on Jefferson Avenue and along side streets in the neighborhood around Pewabic during high traffic events.

A: Check out our Pewabic Around Town map for a list of local places where you can see Pewabic Tile installations.

A: As a historic building constructed prior to ADA regulations, we have some tools to assist our visitors who arrive with wheelchairs, walkers and canes. We offer handicap-accessible parking spaces in front of the pottery and a ramp to the front patio. Call the number on the sign next to the front door for assistance with the ramp into the pottery itself. Please ask a staff member to direct you to our handicap restroom. We are constantly striving to improve our accessibility, so if you have any suggestions after your visit, please share them with us!

If you still have questions after exploring these FAQs call 313.626.2000 or email info@pewabic.org and we will be happy to assist you further.

A: The first room when you enter the store contains the Pewabic ceramics made here at the pottery. The second room in the store is work by artists from across North America. Some of these artists take classes at Pewabic, work at Pewabic, or have learned ceramics at Pewabic. Ask our retail team members if you have questions. The tiles in the tile showroom are all created here at Pewabic with clay made in our 1912 clay mixer and filter press.

Online everything is made at Pewabic except the work under the "Independent Artists" section of the shop.

A: Absolutely! Our members enjoy discounts on shopping year round. Explore our membership options for more information. We also sell our seconds and overrun pottery and tiles at up to 50% off during our Summer Sale each August. Pro tip- become a member before Summer Sale for first day access and the biggest selection, especially if you plan to look for architectural tile for a specific project. We also offer sales at different times of the year. Sign up for our newsletter to be the first to know!

For in store related questions contact gallery@pewabic.org or call 313.626.2010.

For online shopping questions contact our order coordinator at 313.626.2018.

A: Yes. We ship online and in store orders. We also ship architectural tiles. For shipping outside of the USA please contact our shipping department for a quote.

Yes, we do. You will have to contact us by phone at 313.626.2018 to speak with our Inventory Coordinator.

To properly generate a quote, we will need to know what product(s) you are interested in purchasing and your shipping address.

A: For 12 months beginning the date of purchase. If you renew your membership early, your new year of membership begins on your original anniversary date, not the date you renew. See your membership card for your expiration date, or call (313) 626-2002.

A: Yes! As a member you will receive a discount on most Pewabic purchases. Your membership level determines your discount and is printed on your membership card. Please allow up to 72 hours for your membership discount to become active after purchasing a membership. 

A: No. Your membership information is stored in our system. Simply tell your cashier the name associated with your membership.

A: Yes. Make sure to login to see your membership discount automatically applied as you shop. Please allow up to 72 hours for your membership discount to become active after purchasing your membership. If you have any issues with this, please call the online order coordinator at 313.626.2018.

A: Memberships can be renewed in the Pewabic store, online, over the phone by calling (313) 626-2002,  or with a renewal form via mail.

A: As a member, you’ll receive announcements throughout the year via email. Make sure to include your correct mailing address and email when you join or renew to ensure that these event details reach you! We encourage you to follow us on social media for additional notifications and behind the scenes updates.

A: Registration for all of our education classes occurs online. You can find more information on this page. If you have further questions, call 313.626.2086.

A. Individual memberships are only meant to be used by the purchaser. All other levels can be shared with others.

A: Yes, your entire membership gift is tax deductible to the extent allowed by law.

Contact our Director of Development at 313.626.2002 or email membership@pewabic.org.